About Us

about us

Tricia Munsey, President

My Why: By training more people and sharing topics such as Agile, Scrum, or Project Management in formal and informal settings, I can make a bigger difference in a variety of ways.  I can educate, inspire, coach and lead others to pursue their infinite possibilities. Additionally, I offer training for trainers, about how to train and teach effectively.  By offering “Training from the BACK of the Room” and other classes on Brain-Based Learning Principles I can empower trainers to train in a way that learners can learn effectively.  If learners can learn, it can open new doors for them and make their possibilities almost infinite. 

The person behind

I’m Tricia Munsey. I Help Make The "Impossible" Possible!

 I saw this post that said, “#1 skill for life: Be a good human.” So true.  I have found in my journey that the values and principles that are at the core of Agile and Scrum align in so many ways with being a good human.  We value individuals, we empower teams, we don’t operate with a traditional command-and-control approach but instead seek the input from the team on their work.  I have had the honor of working with this framework that supports principles spoken and unspoken from my very core.      


The Scrum framework

This Scrum framework is more than a guide to get a job done.  It is the perfect foundation to allow me to be myself, and be kind, help others, serve and support them in doing the same as they collaborate.  Through this approach, the way Scrum can transform the way a team works, and the way Scrum can transform the way a team interacts, the way it guides them to be transparent and improve can be transformative.  Seeing this reality with my first IT team sold me on the concept, and instilled a desire to share this, to help more teams, and put in place a desire to be Agile as a small part of “being a good human” as I worked.   

In my Agile journey, I made a habit of seeing what the team needed, taking training where and however I could in support of this need, coming back to the team with that knowledge, discussing, sharing and training them so my knowledge then was shared with the team.  While working with an early team that previously was obsessed with CYA work and documentation, that had no trust, that had various team dysfunctions I was amazed how it was transformed as we worked together and started to apply the values and principles of Agile and Scrum. It had powerful good results.  I want to help others experience something similar!

In my Agile journey


As I work, I continue to be dedicated to my craft, being uplifted by the greater purpose of empowering others, serving and always being a good human – and staying agile!   

Learn More about me

Professional Summary

I have a passion for people and their potential. As trainers and coaches, we help individuals realize their full aptitude, as we equip and empower them to make what may be a huge dream into an attainable reality.  We help make their possibilities infinite.

I am a Trainer, Scrum Master and Agile Coach who is experienced in helping individuals and organizations develop and optimize their agility and agile mindset resulting in the delivery of successful high-quality and value-driven solutions.  

My career includes work for insurance and financial Companies as IT Project Manager, Scrum Master, and Agility Lead.  I also am the founder and trainer of Infinity Academy and Consulting LLC which offers training and courses specializing in People, Agile and Scrum.  

My education includes Master of Arts – Organizational Management (Global Concentration),  Bachelor of Arts – Psychology, and acquisition of various additional certifications and industry designations including: Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), Certified ScrumMaster (CSM), Advanced Certified ScrumMaster (A-CSM), Certified Scrum Professional Scrum Master (CSP-SM), Certified Scrum Product Owner (CSPO), Advanced Certified Scrum Product Owner (A-CSPO), Certified Scrum Professional Product Owner (CSP-PO), Certified Kanban Coach (CKC), Certified Agile Coach (ICP-ACC), Certified SAFe 5 Agilist (SA), SAFe Scrum Master (SSM) Certified Professional in Agile Team Facilitation (ICP-ATF), Lean Six Sigma Green Belt (LSSGB), Lean Six Sigma Black Belt (LSSBB), Associate in Insurance Data Analytics (AIDA), Associate in Risk Management (ARM), Associate in Claims (AIC), Associate in General Insurance (AINS), Chartered Property and Casualty Underwriter (CPCU) and “Training from the BACK of the Room” Certified Trainer.

For more detail, please feel free to connect with me on LinkedIn and view my LinkedIn profile!


What Clients Are Saying

“If you wanna rock as a virtual trainer, you need to take this class 🙂

“This is an amazing course that really solidifies training techniques that people intuitively know but suppressed by traditional training methods."

"Take the class, it's worth your time."

"It taught me that just because we are virtual we can still teach in a creative and engaging way and it's not hard. The possibilities are endless."

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